CUSTOMER REVIEWS
Amazing shop to visit but my most recent purchase was made on line. Arrived super fast, great packaging and gorgeous product. Fab, personal service, would highly recommend!
Lovely shop for all things ' flowey & intuitive'.
Great for gifts or a bit of 'self treating' .
Helpful & knowledgable shop assistance
What a lovely shop with a very helpful (although not at all forceful) salesperson/shop manager. The lady offered to write down the name and bullet points of my order when I purchased some crystals. She reminded me of a useful pointer with one of the crystals that I would probably otherwise forget. I’ll definitely be back.
FREQUENTLY ASKED QUESTIONS
WHAT IF I'VE SEEN SOMETHING IN YOUR SHOP BUT CAN'T FIND IT ONLINE?
Seen something you love when visiting the La Luna shop in Herne Bay?
Got online to try find it and can't?
No worries! Just email me as soon as possible, if it's still in store and you want it, I'll grab it off the shelf and organise delivery with you via email;
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I try my best to get as much as possible online for La Luna's online customers, some just slip through the net as the products are ever changing to keep things interesting! That's why if you see something you love, you need to grab it before it's gone!!
WHAT IF I AM NOT SATISFIED WITH LA LUNA?
WHERE DO THE PRODUCTS COME FROM AND HOW ETHICAL ARE THEY?
La Luna has trusted suppliers that have been researched and/or recommended from a predecessor in the area.
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All the crystals come from three main suppliers and a couple of independents who are extremely knowledgable, trustworthy and have the best quality ethical crystals.
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We now make our own candles and aromatherapy products in house, using the finest, purest ingredients.
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Our incense is from a uk supplier who share the same ethics as la luna, no cruelty, top quality and no nasties.
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All other gifts and products are of great quality and ethically sourced, some products are made with recycled materials.
In the unlikely event that you are unhappy with your purchase from La Luna, or with anything else, please get in contact right away so I can help rectify the problem;
I STILL HAVE QUESTIONS!!
None of the above FAQ's helped you out...?
Please contact me through the Get In Touch page and I will get back to you as soon as I can.